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Other Local, State & Federal Assistance


Hurricane Season Resources

Local – Miami-Dade County

  • Free Metrorail and bus service! Effective November 13, 2023!  The Miami-Dade County Department of Transportation and Public Works (DTPW) will have “fare free” (i.e., they will not be charging fares) access to public transportation (e.g., Metrorail and bus service) from November 13, 2023 to December 31, 2023.  Ryan White Program Medical Case Managers, please note important details emailed from Carla Valle-Schwenk on November 24, 2023, “IMPORTANT: Ryan White Program Medical Transportation (vouchers) – UPDATE”
  • EHE Health Tec at The Village South!  If a client does not have a device to participate in the program one will be provide by The Village South to be returned at the end of treatment. To be eligible for the program the client must have an HIV diagnoses. No insurance is need for the client to be enrolled into the program. To make a referral please send contact and demographic information to Admissions Director Israel Gonzales at Israel.gonzales@westcare.com.  Services:
    • Substance Abuse Treatment
    • Individual Therapy
    • Case Management
    • Peer Services
    • Telehealth Sessions Offered (tablet or cell phone provided, if needed)
    • Urinalysis & Alcohol Test Weekly (via In-Home/On-Site)
  • Ryan White Program Subrecipients Community Health of South Florida – Optometry (limited services); Public Health Trust – Ophthalmology/Optometry; University of Miami -Ophthalmology/Optometry (limited services)
  • Miami-Dade County* Miami-Dade County COVID-19 Assistance Programs: Financial Assistance, Housing Assistance, Food Assistance, Employment Assistance, Business Assistance, and Senior Assistance.

State – Florida

  • Florida’s Poison Control Centers* Toll-free hotline: 1 (800) 222-1222.  Florida Poison Information Center – Miami: Jackson Memorial Hospital; University of Miami Miller School of Medicine; Highland Professional Building, 1801 NW 9th Avenue, 1st Floor, Miami, FL 33136.
  • Tobacco Free Florida* Quitting tobacco isn’t easy, and there are many ways to go about it. But whether you quit on your own or with a little extra help, we’re here to help you on your quit journey and help you choose the right way for you.

Federal – United States

  • 988 Suicide & Crisis Lifeline  We can all help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.  988 is now active across the United States. This new, shorter phone number will make it easier for people to remember and access mental health crisis services. (Please note, the previous 1-800-273-TALK (8255) number will continue to function indefinitely.)
  • Eye Care America for Seniors over 65 and for those in need of assistance for glaucoma.
  • InfantSEE  No Cost eye exams for infants 6-12 months.
  • New Eyes  Eyeglasses available based on need and a special application for people affected by COVID-19.
  • Optum Pharmacy The only nationally certified pharmacy with a dedicated HIV account management team. Optum provides: American Academy of HIV Medicine (AAHIVP)-certified pharmacists; A specially trained clinical HIV team; Financial assistance specialists that will exhaust all efforts to get funding; Multilingual capabilities; Prior authorization and appeals team; Clinical management program and consistent patient follow up to promote optimal outcomes.  Click here for the Optum Pharmacy website.

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This page includes links to Ryan White Program and non-Ryan White Program funded services. Please contact your Medical Case Manager with questions about Ryan White Program eligibility.

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