Clinical Quality Management

The Clinical Quality Management (CQM) Program is a system-wide and agency level quality assessment, management and improvement program. Our mission is to:

• Assure equitable access to high-quality care
• Improve clinical outcomes
• Maximize collaboration of stakeholders and coordination of services
• Ensure high quality customer service
• Ensure compliance with HRSA mandates

For more information, contact:

• Susy Martinez Quality Management Coordinator/Outreach Trainer
• Sandra Sergi Quality Management Coordinator/Head Trainer
• Dr. Robert Ladner President

Resources

• Click here for Service Delivery Guidelines and Standards
• Click here for Clinical Quality Management Committee (CQMC)